Government ID Upload & Scan

Government IDs uploaded by partners will be automatically scanned, leveraging the same ID authentication service as the one employed within the end-user identity collection flow. The system will attempt to extract information and update the POD user record consistency summary. Partners also have the option to store the government ID as a file without any scanning or data extraction should the partner simply wish to attach it to the record but not validate it.

Document Types

Scanning occurs only if the partner selects one of these document types: Driver’s License, Passport, State ID Card. For Driver's Licenses, the partner will need to upload both the front and the back. For Passports, only the front is required.

File Formats and Size Limits

Supported file formats are JPEG, PNG. PDFs will need to be converted to JPEG or PNG to take advantage of automated extraction. Please note, there is a 10 MB limit for government ID uploads.

Expiration Date

The expiration date field remains on the upload form and will only be used if automatic extraction from the document fails.

Record Datapoint Verification

Datapoint verification performs a search against a variety of public and private databases to try to find evidence that certain pieces of information provided align with similar sorts of information that may have been used together in the past.

Although not an absolute requirement to abide by CDD or KYC regulations, the results of these searches provide a means of non-documentary verification that can be used as an additional layer of information to help partners make more informed onboarding decisions and can increase confidence that the onboarding subject legitimately exists and is providing accurate information.

Verify Datapoints

To perform a search, select Identity Actions, then Verify Datapoints.

Note! You cannot perform a verification on a record you have already verified without making a substantial change to previously submitted information (i.e., changing the name, residence location, or DOB).

You can initiate a search up to 5x per record. After that point, no matter what information is changed, you will not be able to run the search again.

Individual Records

For individual records, you will need the following:

• Name
• Tax ID
• DOB
• Residence location

Note! If you do not have the necessary data available, you can request it from the subject after adding an email address.

Business Records

For business records:

• Business name
• Tax ID
• Principal location

Note! If the record has data that causes our data sources to error, you will receive an error message.

Billing

Datapoint verification (including public/private records search) is run automatically when a data subject or their representative submits identity information on the platform. This feature allows a Parallel client to run a datapoint verification directly - each utilization of the datapoint verification feature is treated as a unique identity record for billing purposes. Please see our FAQ here for more information.